Nothing could have prepared us for 2020. We were completely sold out of our large grill inventory in the US warehouse by the end of May. We have been building grills to order since May. Most of our tiles are not uniform, we sort them for shade and tone. Once sorted, we bag these tiles for the different size Komodos then give them a serial code.
Today customers are able to select the exact tiles their grills will be created from. This also lets us offer grills in more unusual colors that we might not have wanted to ship for inventory.
How long it takes depends on when the next container leaves. It’s a month on the water and about 2 weeks to clear customs and get through the port.
The last day to order for the next container is:
January 8th for grills available Stateside in early March